Unlimited features as standard.
A lot of customers write to us and ask "Your products look too good to be true, do you really offer unlimited webspace and data transfer?". The answer is Yes, we have included some more details below to explain how we operate these features.
Unlimited Data Transfer
Unlimited data transfer is included with a number of our web hosting accounts, Heaven websites is able to offer this as we closely manage our network resources. We do not allow certain types of websites to use our services, these are:-
Our customers are hosting genuine business or home web sites and we have substantial capacity in our network to manage this. We can upgrade our data transfer with our providers within 24 hours should we need to.
Heaven operate a sophisticated web hosting platform that utilise large network disk arrays. If we need to add more webspace we can do this with no downtime by adding more disks to the arrays. As there are multiple arrays any one can fail and another one automatically takes over, as all data is synchronised there is no impact to any web sites or email hosted at Heaven websites. This dual system also allows complex upgrades by taking down any array and working on this while the another array continues to serve our customers.
We are commonly asked "If you run out of webspace will the web server be offline when you add more space?" The answer is no, there will be no interruption to your service.
All we ask is that files stored on your account are linked to or related to your website.